Job summary:

A Human Resources Coordinator - PRO coordinates and implements department activities and projects, as assigned. Provides clerical and office support and assistance to department management.

What will I be doing?

The Human Resources Coordinator - PRO coordinates and implements department activities and projects, as assigned. Provides clerical and office support and assistance to department management.

Specifically you will be responsible for performing the following tasks to the highest standards:

• Coordinates projects and activities and projects, as assigned. Provides clerical and office support and assistance to department management
• Maintain communication with departments involved in the assigned project/activity
• Route incoming mail, faxes, and packages
• Answer telephone and assist internal and external guests with requests
• Writes correspondence on behalf of the department
• Makes copies, send/distributes outgoing mail
• Uses email system to deliver and accept emails
• Greet internal and external customers when entering the department
• Assist with a variety of requests
• Maintains detailed filing system for department
• Maintain office supplies for department
• Report all unsafe conditions immediately
• Attend all mandatory meetings
• Follow and know emergency procedures as needed
• Keep work area clean and organised
• Maintain a good working relationship with other department, employees, and guess
• Prepare all documentation required in immigration for the successful employment visas for the hotel.
• Plan all activities associated with application generation and be main point of contact for all employees included in the process
• Ensure all visa applications are collated in accordance to the
• Track and monitor progress of all applications and ensure constant contact is maintained with all relevant agents to progress applications.
• Work effectively as part of the team to produce streamlined ways of working.
• Provide weekly status reports to relevant managers or operations team

What are we looking for?

A Human Resources Coordinator - PRO serving Hilton Brand hotels is always working on behalf of our Guest and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in or equivalent role
• Positive attitude
• Excellent communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams
• Experience with MS office applications and outlook

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of hospitality

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.

Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Exceptional hospitality

Over the last century, Hilton has welcomed more than 3 billion guests through its doors – curating exceptional experiences, extraordinary stays and memories to last a lifetime. Like many, we are in a business of people serving people. We lead with culture and are fiercely committed to creating the world’s best work environment. We know that when we invest in our Team Members, our guests and communities benefit. It is why we are committed to providing industry-leading benefits that empower Team Members to be their best selves, in and outside of work, and creating meaningful personal and professional growth opportunities for all. Whether it’s making dreams of starting a family come true, providing access to life-changing travel opportunities, or ensuring a sense of family and belonging for every Team Member—this is how we make Hilton a great place to work for all.

Why our team members love Hilton

Each year, we ask our Team Members what excites them most about working at Hilton so we can build on the positive aspects of their experiences at work. Here’s what they have said:

• The people I work with
• Opportunities to grow my career
• Pride in the Hilton brand
• Connection with guests/customers
• Meaningful and fun work
• Special and Unique Benefits

Results based on our 2018 Global Team Member Survey

Diversity and Inclusion

We are diverse by nature and inclusive by choice. Understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—is essential to cultivating our diverse and inclusive environment for all. Through evolving Culture, Talent, and Marketplace initiatives, Hilton strives to reflect the global communities where we live, work, and thrive, as diversity will forever be core to our Mission, Vision and Values.

Additional Requirements

• MS office applications
• Previous experience