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Louis Vuitton - Field Coach Trainer - Doha, Qatar

Job description:

Poste

Reporting to the Regional Learning Manager, member of the Retail Support Division, you will bring an entrepreneurial attitude across multiple stores to deliver outstanding Service Excellence & Brand Experience:

Accompany retail managers:
  • Lead by example: demonstrate best-in-class floor management, client experience, coaching of CAs.
  • Coach retail managers on effective shop floor management skills.
  • Drive the feedback & coaching ethos to develop & motivate their teams.
  • Responsible for multiple stores, partner with retail management to drive change.

Service Excellence:

  • Lead store based workshops & leverage retail expertise to improve the service excellence through enhanced shop floor management organisation & operational competence.
  • Accelerate the adoption of LV digital tools and foster an omni channel mindset and ensure a seamless client experience in-store & on-line.
Brand Experience:
  • Identify opportunities to take the team to a higher level as ambassadors of our brand exploring High End and Fashion. Define with management a plan o bring them to the next level.
  • Lead transversal product & services workshops (DTP), product essentials training & develop the selling & wardrobing skills of client advisors.
  • Actively monitor key performance indicators to monitor performance improvement.

Other business priorities:

  • Work on a project basis, partnering with HO (RPM, Merch, Client & HR), to deploy learning initiatives tailored to the stores specific needs.
  • Champion the Learning tools (LABS, LiVE events, APPs) to ensure blended learning is an integral part of store priorities, incl. strategic launches & events.

On-boarding:

  • Lead learning rooms to build strong selling & wardrobing skills and empower managers and buddies to deliver an efficient Employee onboarding experience.
  • Identify & support retail talents: a talent spotter, work closely with HR & Retail to identify talents for the expert/managerial pathways & actively contribute to their development.
Profil

As Field Coach Trainer, your mission is to support and develop retail teams to deliver best in-class service excellence. Truly passionate about learning & an inspiration to the retail community, through regular visits, you will support stores to take the teams to a higher level & drive the feedback and coaching ethos.

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Informations à l'attention des candidats

  • The position is based in Doha, QATAR
THE LOUIS VUITTON EXPERIENCE

Tailor made careers

At Louis Vuitton, each career is a unique voyage to be charted and planned. Together. From your induction to the training programs that will mark the milestones of your career, we help you to learn with us.

Discovery, induction, immersion

Your first steps with Louis Vuitton are always made as a team member. Beginning with your manager and your new colleagues for personalised support. Then, at Headquarters or in a Workshop, you will receive your own tailor-made induction training program. History, visits, creation... you will enter the Maison through meeting others, sharing and learning.

Invested in our talents

To succeed the challenges ahead of you, we have put in place a series of training programs specific to each of our business sectors: Manufacturing & Supply Chain, Retail and Corporate. These programs are tailormade to your career path and missions. Interns and work/study trainees also receive close support In the workplace to help them develop and learn with us.

Additional Requirements
  • Learning tools (LABS & LiVE events)

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Featured jobs available on paid plans.Upgrade and start applying for Featured Jobs!
From just £12 a dedicated expert will place your CV application in front of the queue and negotiate with employers on your behalf. See our price plans