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Customer Experience Representative - Intern - Volvo Group

Position Description:

We are looking for an employee to support our region during the maternity leave of our Logistics Manager and would like to open this opportunity for an employee around the globe to come and work with us. Expanding your horizon to new ways of working, a new region, new customers and new colleagues to meet and work with.

Reporting: This position will report to the Managing Director and will be apart of the Management Team.
Period of Assignment: Mid May to Year End 2022

Tasks for the Logistics Position
  • Organising, preparing and running monthly demand planning meetings with the market directors, and presenting and defending new demand in VTI’s demand challenge meetings
  • Securing slots capacity and balancing slots among markets
  • Managing the daily process of order to delivery by supporting importers with order planning, order change, swaps, cancelation, order book updates, factory guideline, logistics documentation and delivery inquiries
  • Taking part in financial estimate process by preparing invoicing and inventory forecasts
  • Creating and updating weekly and monthly sales reports
  • Coordinating payment and delivery & invoicing process in cooperation with relevant departments
  • Following up inventory/sales/order intake process at importer level
  • Supporting Total market forecast process for consolidation of data and reports
  • Being the interface between VTI, GTO, factory, delivery department and the importers for any logistics related matter
About us

The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success.

The Volvo Trucks brand has been built up over decades and enjoys a solid position worldwide. It is one of the world’s best known and respected brands within the commercial vehicle industry. It is associated with the core values quality, safety and environmental care. With Volvo Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. Together we move the world we want to live in and help our customers keep their promises.

Organisation: Volvo Trucks
Functional Area: Logistics
Country: UAE
City / Town: Dubai
Employment / Assignment Type: Temporary
Travel Required (maximum): No Travel Required

Volvo Careers

For every person who wants to make a real difference to society, the transportation business is where you want to be – now and in the coming years. Sustainable and efficient transport and infrastructure solutions are essential for any society to prosper. Every day and across the globe, our trucks, buses, engines, construction equipment and financial services make modern life possible. With major technological paradigm shifts ahead, that will completely change the way we live, there have never been more exciting times working in the transport industry.

Working at Volvo Group

Every day, we are working with some of the sharpest and most creative brains in our field to be able to leave our society in a better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness and empowerment where each one of us regardless of gender, race, age, abilities or background, can give their very best.

Interested in joining us?

Our Job Areas
Imagine yourself working with some of the sharpest and most creative brains in the transport an infrastructure industry, developing cutting-edge technologies and sustainable transport and infrastructure solutions that will change the future of society. As part of Volvo Group, you are part of the larger picture. Find the right place for you.

Recruitment Process
There are many ways to start a career, and your career at Volvo Group starts with our recruitment process. For us, it is important that every recruitment is a perfect fit for everyone – you and us both. Our hiring process steps are designed to ensure just that.

Our Company Culture
Our people make up our strong culture rooted in almost a century of history. It is what sets us apart. What is it like working at Volvo Group? People are passionate. They are prepared to work hard to make our customers win, and ultimately to make a difference to society - for real.

Be part of a company with a purpose
Innovations within transport will reshape the cities of tomorrow. Automated driving, electromobility and connected vehicles will allow quieter, cleaner and safer megacities to grow and prosper. For us at Volvo Group, technology means the aspiration to move forward, constantly working together to improve and do better.

Sustainability
The choices we make today define the world we live in tomorrow. Climate change, population growth and increasing urbanisation are shifting the landscape and expectations on transport and infrastructure. In all we do, we need to consider how to reduce climate impact, use the world’s resources and conduct business responsibly. Our sustainability approach is divided into three areas: Climate, Resources and People.

Are we a good match for you?

Career Development
Do you dream big? We do too and will help you reach your career development goals. When joining Volvo Group, more than a job you get a career and the freedom to be who you want to be. As a global player, we can offer you a whole world of Volvo career opportunities to explore across our 12 brands, the 190 markets we operate in, and across different functions and roles.

Diversity & Inclusion
We create an environment where you can bring your true unique self to work every day. Because we know when each one of us gives our whole selves, we all receive more. We boost our performance with better decision making and cutting-edge innovation. We are better at listening to and connecting with our diverse customer base.

Health & Wellbeing
Caring and being cared for is an important part of our culture. That mentality is what makes the Volvo Group family strong and capable of continued success. We offer a wide range of measures to ensure that our family of employees stays healthy and feels cared for.

Salary & Benefits
We strive for a clear, transparent and straightforward compensation approach motivating you to contribute to the growth of our company. You receive a competitive base salary that you can boost through your strong individual performance. You may also benefit from variable pay linked to collective targets. But financial recognition is only one part of your total package. We also offer solid benefits aligned to what brings most value in your country.

Global Presence
Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment as well as marine and industrial engines. We also provides complete solutions for financing and service. We employ almost 100,000 people. Close to 140 nationalities are working within the company. We have production facilities in 18 countries, and sell our products in more than 190 markets around the world. Our headquarter is located in Gothenburg, Sweden.

Additional Requirements
  • Order planning
  • Order book updates
  • Invoicing

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Featured jobs available on paid plans.Upgrade and start applying for Featured Jobs!
From just £12 a dedicated expert will place your CV application in front of the queue and negotiate with employers on your behalf. See our price plans