Job summary:

A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests analysing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.

What will I be doing?

As Housekeeping Attendant, you will support all Housekeeping and Laundry team for all aspects by delegating the day-to-day activities Housekeeping and Laundry within the hotel.

Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards:

• Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards
• Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work
• Provide excellent guest service
• Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
• Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output input and output uniform and linen, among others
• Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
• Request flowers for special occasions (marriage, death, maternity ...). Besides providing embroidery for special linen (wedding and pampering)
• Control makes monthly Lost and Found and donations
• Check the uniforms and send for c leaning and / or repair
• Coordinates and controls all traffic of documents and people within the department. Does releases linen of Laundry daily
• Makes daily guest clothing release of guests that use the laundry service
• Makes monthly closing of Laundry expenses and provision of same
• Replaces (a) Laundry Attendant in case of holidays, days off or absences

What are we looking for?

A Housekeeping Attendant serving Hilton is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values below:

• Planning and organising
• Good oral and written communication
• Previous experience in Laundry
• Good interpersonal skills
• Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office
• Committed to delivering a high level of customer service
• Excellent standards of clean

It is advantageous in this position if you demonstrate the following capabilities and advantages:

• Ability to work in a team
• Excellent attention to detail
• Positive Attitude

Schedule: Full-time
Brand: Doubletree by Hilton
Job: Housekeeping and Laundry
Location: Dubai, Al Jadaf, United Arab Emirates

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organisation like Hilton Worldwide. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organisation like Hilton Worldwide.

Learn more now about Hilton Hotels & Resorts - the global leader of hospitality.

• More than 500 locations and nearly 200,000 rooms across six continents
• Innovations include: pioneering the airport hotel concept, becoming the first coast-to-coast hotel chain in the US, and the first to install televisions in Guest rooms
• Flagship brand of Hilton Worldwide with properties in more than 77 countries
• More than 70 world-class resorts and more nearly 200 full-service spas
• Harris Poll EquiTrend®, Brand of the Year - Full Service Hotel for 2010 and 2011
• Number one global brand awareness in the hospitality industry

THRIVE AT HILTON
Thrive at Hilton is our Team Member Value Proposition. It supports the well-being and performance of our Team Members with industry-leading benefits, recognition and support to meet your professional needs. See how this innovative program helps you achieve your personal dreams.

THRIVE AT HILTON SPOTLIGHT
Our Thrive at Hilton video series features spotlights on the many ways we support our Team Members. Stay tuned as we release new videos!

GO HILTON TRAVEL ​​​​​​​DISCOUNT PROGRAM
Take that dream vacation. Visit a loved one. Celebrate a milestone. Indulge in Hilton’s renowned hospitality with deep discounts at our hotels around the world. It’s all possible with our Go Hilton Team Member and Family & Friends Travel Programs!

MAKE A DIFFERENCE IN THE WORLD-LIVE A DREAM, GIVE A DREAM
With Hilton’s Thrive Sabbatical Program, you will see what it’s like to give a dream to benefit others or live a dream by exploring a personal goal. Four weeks. $5,000. A chance to recharge, grow and make a meaningful difference.

BE SUPPORTED AT EVERY STEP
Lead@Hilton is our holistic Leadership Development framework that focuses on developing Team Members at every step of their career – from entry level to senior leadership. Hilton is committed to lifelong-learning and providing Team Members with resources to help them reach their full potential and meet their career dreams.

MEANINGFUL BENEFITS FOR YOUR CAREER & WELL-BEING
We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams:

• Best-in-Class PTO
• Go Hilton Travel Discount Program
• ​​​​​​​Hotel rates as low as $35/night!
• Health & Welfare Benefit Plans
• Debt-Free Education
• Retirement Savings Program
• Employee Stock Purchase Plan
• Mental Wellness Support
• Flexible Schedules
• Access to your pay when you need it ​​​​​​​through DailyPay

Additional Requirements

• Previous experience in Laundry
• Planning and organising