Purpose & Overall Relevance for the Organisation:

This role will support in driving the business by building the functional capability of teams across all sales channels by focusing on commerciality, brand and product knowledge and building a service, development and leadership culture that keeps our consumer as our primary focus.

Key Responsibilities:

• Conduct trainings for all business channels and consumer facing teams aligned with the Global Sales Academy objectives and deliverables, including adidas Retail Excellence Academy, seasonal product launches, Service and selling, consumer experience, capability and other global and local sales academy programs.
• Ensure that all trainings implemented are business relevant, consumer-centric and aligned with global sales and business strategy.
• Organise and ensure availability of relevant training materials for all teams for all sales channels
• Ensure that AREA & Atticus platforms’ learning modules are completed with high activity & engagement rate as per the target set for UAE
• Evaluate trainings to ensure that the knowledge received is transferred into measurable performance and report training evaluation data
• Support and train key channel partners to build the team functional capabilities
• Enable store managers and district managers to train, develop and coach their staff members
• Develop, establish and manage the UAE Sales Academy monthly, quarterly, and yearly calendars in coordination with global requirements and marketing calendars
• Collaborate with your Sales Academy peers across MENA to achieve the MENA and Global Sales Academy objectives and deliverables.
• Review training materials received from global and adapt the training content to meet local requirements while maintaining the learning objectives to ensure consistent delivery
• Manage the translation of training content to Arabic through translation agencies and proof-read the translated content to ensure adidas quality standards

Key Relationships:

Regional: Wholesale & Franchise partners
Local: DTC & Wholesale teams, Brand, VM
Market: MENA & EM Sales Academy Team, Global Sales Academy, HRM Commercial

Knowledge, Skills and Abilities:

• Advanced MS office skills in particular PowerPoint
• Highly integrative with strong business mind, data focus and results orientation
• Solid business acumen and proven track record of increasing retail & sales KPI’s through training and development programs
• Enthusiastic with strong work ethic with flexible approach
• Consumer-centric, approachable and strong interpersonal skills
• Excellent written and verbal communication skills
• A strong team player with an international mindset
• Excellent organisation, time management and problem-solving skills
• Ability to travel when required across UAE & GCC

Requisite Education and Experience / Minimum Qualifications:

• University degree or equivalent
• Advanced user of MS-office
• Fluency in English & Arabic (both written & verbal)
• Minimum 3 years of experience in a multinational organisation preferably in retail or hospitality in a learning role with operations background.

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE‘S MINDSET THROUGH A SET OF BEHAVIOURS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE – THE 3CS: CONFIDENCE, COLLABORATION AND CREATIVITY.

CONFIDENCE allows athletes to make quick decisions on the field, to reach higher. For us at adidas confidence means acknowledging that we don’t have all the answers. But we are willing to take risks, we try new things. And if we fail, then this is part of our learning – it helps us improve.

COLLABORATION. Every elite athlete relies on partners: coaches, teammates, and nutritionists. We, too, know that we are stronger together. Winning as one team takes open and candid dialogue, inclusiveness and trust in each other’s abilities and talents.

Being the best sports company in the world takes CREATIVITY. No great athlete succeeds by copying their predecessors’ training plans and strategies. We have to be open to new ideas, explore, gain an edge and stand out. Only then can we succeed.

ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE THE HARASSMENT OR DISCRIMINATION TOWARD ANY OF OUR APPLICANTS OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER.

JOB TITLE: Sales Academy Specialist
Organisation: Retail
BRAND: adidas
LOCATION: Dubai
TEAM: Retail (Back Office)
COUNTRY / REGION: UAE

Additional Requirements

• Advanced MS office skills in particular PowerPoint
• Ability to travel when required across UAE & GCC