Job Description:

A Waiter/Waitress is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings.

What will I be doing?

As a Waiter/ess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly, timely, and efficient manner.
• Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents.
• Ensure knowledge of menu and all products.
• Ensure mis-en-place is well stocked at all floor stations.
• Follow correct reporting procedures if faced with issues.
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor.
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene.
• Comply with hotel security, fire regulations and all health and safety legislation.

What are we looking for?

A Waiter/Waitress serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in Food and Beverage department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton priorities understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Location: Doha, Qatar
Hotel: Waldorf Astoria Doha Lusail

MEANINGFUL BENEFITS FOR YOUR CAREER & WELL-BEING:

We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams:

• Best-in-Class PTO
• Go Hilton Travel Discount Program
• Health & Welfare Benefit Plans
• Debt-Free Education
• Retirement Savings Program
• Employee Stock Purchase Plan
• Mental Wellness Support
• Flexible Schedules
• Access to your pay when you need it through DailyPay

THRIVE AT HILTON

Thrive at Hilton is our Team Member Value Proposition. It supports the well-being and performance of our Team Members with industry-leading benefits, recognition and support to meet your professional needs.

UNIQUELY HILTON

• GO HILTON TRAVEL DISCOUNT PROGRAM
  Take that dream vacation. Visit a loved one. Celebrate a milestone. Indulge in Hilton’s renowned hospitality with deep discounts at our hotels around the world. It’s all possible with our Go Hilton Team Member and Family & Friends Travel Programs.
• MAKE A DIFFERENCE IN THE WORLD - LIVE A DREAM, GIVE A DREAM
  With Hilton’s Thrive Sabbatical & Thrive Reset Programs, you will see what it’s like to give a dream to benefit others or live a dream by exploring a personal goal. Four weeks. $5,000. Or one week, $2,000. A chance to recharge, grow and make a meaningful difference.
• BE SUPPORTED AT EVERY STEP
  Lead@Hilton is our holistic Leadership Development framework that focuses on developing Team Members at every step of their career – from entry level to senior leadership. Hilton is committed to lifelong-learning and providing Team Members with resources to help them reach their full potential and meet their career dreams.
• CARE FOR ALL
  Fueled by the feedback and stories of our Team Members, our Care For All platform is designed to guide our team through all stages of life with new benefits and resources to help with: Eldercare, Childcare, Pet Care, and Self Care. US Team Members also receive unlimited access to a Care Concierge via our partner Wellthy.
• ACTIVE N FIT GYM DISCOUNT
  Gym memberships as low as $25 per month at more than 10,000 gyms nationwide.

Additional Requirements

• Communication skills
• High levels of customer care
• Experience in Food and Beverage