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Social Media Manager - Revolut, UK

About the team:

Since 2015, Revolut has introduced over 10 million customers to a new way to handle their money. From instant spending notifications and built-in budgeting controls, to global currency exchange and stock trading, customers simply get more with Revolut.

We approach Marketing and Growth at Revolut the same way that we approach everything else. We take complex issues, and create extraordinary solutions that our customers love. From on-boarding flows to new feature presentations, our goal is to both inform and delight.

Put simply, we build things we want to use ourselves, that we’re proud to show to our friends and families.
The Growth team is the engine that (as you would expect) drives Revolut’s growth across the globe. We focus on community-driven and marketing-driven approaches to ensure our product is the preferred choice of the majority of people living in a target country or region.

The Growth department is constantly innovating and trying new ways to grow Revolut faster and more effectively. Each area of the team works like special forces: from acquisition to engagement, they own their markets, are passionate about Revolut, and use their know-how to grow the brand and our user base at breakneck speed.

About the role

The Social Media Manager is a broad and important role, encompassing all the digital touchpoints where we may find our customers. We care about our brand and what our customers say about us; this role is one of the main conduits for that.

You will be working with the Growth team, working closely with related functions such as Performance Marketing and Copywriting. You will also work alongside those in brand roles, to help deliver the brand message, and feedback on how we are perceived.

What you need to achieve
  • Owning development of strategy and executing using the best processes, defined by you, across:
  • Content (Editorial approach)
  • User generated content
  • Generation across platforms
  • Creating community
  • Social media channels
What you'll be doing
  • Creating, scheduling and publishing content across multiple social media channels
  • Being engaging, funny, responsive and of-the-moment to create viral and shareable moments
  • Using your platform knowledge and creative skills to create boundary-pushing, attention-grabbing social content using the latest affordances on each channel
  • Bringing all of Revolut’s product offering to life creatively, from Metal cards to travel perks
  • Calmly and carefully dealing with customer and tech issues, if needed
What you'll need
  • Bachelor degree with minimum 2:1 from a recognised University
  • 3+ years of experience in high-profile social media marketing roles
  • Substantive social media experience either at a high-growth startup, highly-engaging consumer brand or viral publisher
  • Successfully implemented social media marketing campaigns (credentials to prove this) or operated in a limited conceptual space
  • Social media management experience: has managed different social media accounts with very good results
  • Data-driven and know the importance of appropriately quantifying your work
  • Strong copywriting and reviewing skills
  • Strong analytical skills
  • Experience writing creative and engaging content
  • Can work to a specified tone of voice and with brand-led strategic messaging
  • A team player who can collaborate across functions
  • Well organised and can keep cool when working to tight deadlines
Nice to have
  • Outsize success in a narrow or highly-regulated thematic space
  • Experience working internationally, such as conceiving campaigns that are language-agnostic

A little about us…When Revolut was founded in 2015, we had a vision to build a sustainable, digital alternative to traditional big banks. Our mission now is to help our customers improve their financial health, empower them to have more control, and promote financial cohesion across the communities in which we operate. Launching into 2020 with 10 million Personal customers and over a quarter of a million Business customers only reinforced our belief in the vast need across the world for better financial services. As our customer base has boomed in the last year, we’ve expanded our team to match that growth. We started 2019 with several hundred employees; we closed it out with 2000.

What we’re looking for…Revolut is being scaled up by people all around the world who share our vision. We’re looking for people who align with our four core values: we Never Settle, we Get It Done because we Think Deeper and we’re Stronger Together. You’re the kind of person who wants to join a community of forward-thinking people, all personally and professionally invested in Revolut’s mission. You thrive in a collaborative space where everyone’s learning from each other, and learning fast. We believe in empowering our Revoluters in their work, giving them autonomy and ownership of what they do. We want everyone at Revolut to own their story and their successes - working with us means you’re not just another cog in the machine.

THE BENEFITS
  • Competitive salary
  • Biannual discretionary performance bonus (equity)
  • All the latest tech you need
  • Roll with a free Revolut Metal subscription
  • Pension plan
  • Private health insurance
  • Start the day properly with fresh fruit and cereals
  • Rest up with 29 days’ holiday per year
Additional Requirements
  • 3+ years of experience

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