Company Overview:

Raytheon Technologies is a new company for a new age, built on a legacy of innovation, integrity, and excellence. By uniting two premier companies – a leader in aerospace and a leader in defence – we are setting a new industry standard. Raytheon Technologies brings together advanced technology platforms, research and development capabilities, complementary product portfolios and the highly skilled workforce that created them. By the numbers alone, we are one of the world's largest aerospace and defence companies, with 195,000 employees, 60,000 engineers. Our true strength comes from our four highly specialised businesses: Collins Aerospace, Pratt and Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defence.

Raytheon Emirates, headquartered in Abu Dhabi, was incorporated in 2017 as a wholly-owned subsidiary of Raytheon. Incorporated in the UAE, located in the UAE, and ultimately to be led by UAE Nationals, Raytheon Emirates is focused on Cybersecurity, Effectors, Integrated Air & Missile Defence, and Advanced Technology.

Role Summary:

Raytheon Emirates is looking for a summer IT intern to join our IT team at Abu Dhabi office for up to 8 weeks. The role entails collaborating across Raytheon to report and resolve incidents and to handle new requests, and to provide technical troubleshooting support. The student will have opportunity to manage compliance to company policy and occasionally prepare local staff for upcoming audit engagements and support all audits as needed.

The responsibilities will include, but are not limited to:

• End-user support
• Provide one-on-one assistance to end-users and respond to IT requests and questions.
• Utilise company provided resources to resolve IT issues when technical problems arise.
• Provide support to applications such as Microsoft Office operating on Windows 10.
• Maintain HP computers desktop/laptop hardware setup, configuration and troubleshooting.
• Provide general desktop support, imaging laptops and apply custom-Raytheon configurations.
• Provide assistance in operating audiovisual equipment, servicing printers, establishing Network connectivity, VPN and telephony.

IT Administration:

• Coordinate with Raytheon Company IT and Security groups to implement special software updates and implementation of new software configurations.
• Collaborate with Subject Matter Experts and Level 2 support to assist in resolving technical issues.
• Contact the Raytheon Help Desk to coordinate end-user support such as password and account reset.
• Asset tracking and documenting of IT equipment.
• Coordinate with vendors to provide maintenance and repairs of IT equipment.
• Server room administration tasks such as ensuring systems are operating properly.
• Strong ability to succinctly synthesise data into information to provide accurate status of IT.

Basic Qualifications and Requirements:

• Currently enrolled in an undergraduate degree program with an emphasis in Computer Science, Math, Engineering or similar technical discipline.
• Student GPA should be 3.0 and above.
• MS Office/Productivity (Microsoft Word, Excel, and Power Point).
• High level of English fluency, both verbal and written.
• Completed, at minimum, 60 hours of college credit towards their degree as of the summer 2021.

Desired Skills:

• Ability to handle multiple projects simultaneously and work independently.
• Ability to exercise independent judgment and manage complexity in a diverse environment.
• Experience working in a team to quickly address challenges.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Businesses: Raytheon Emirates Ltd
Clearance type: None / Not Required
Relocation eligible: No
Ability to Telecommute: Full time telecommuting
City: Abu Dhabi
Country: United Arab Emirates

Additional Requirements

• Security
• VPN
• HP