Job Description:

We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results and put smiles on people’s faces, this could be the role for you.

As a Team Lead Operations you will oversee the shift management in one of our first mile fulfilment centres, middle mile sortation centres or final mile delivery stations. Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers’ orders out to them in every step of the chain.

This is a varied, challenging role and every day is different.

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

You will

• Be based in one of our operational sites. Amazon runs a 24-7 operation, therefore working in shifts will form part of this role, including weekends and or evenings/nights
• Create and cultivate a safe working environment by identifying safety opportunities across your work area
• Manage and train our Associates to help deliver the best service for our customers
• Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift related information to frontline management and operators
• Adjust labour allocation throughout your shifts to meet and exceed plans and forecasts
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training

Why Amazon?

• Since our beginnings in 1995, Amazon has been pushing the boundaries of possible further and further. Whether it’s exploring successful new business lines, pushing our technology and processes to get the very quickest delivery times for our customers or delivering record volumes, Amazon has achieved incredible feats in defining industries.
• Our journey to become the Earth’s most customer-centric company is one full of exciting innovation, pace and change. From the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, fluid and intentional in what we do. Our employees move this business forward and hiring great people allows us to continually set records.
• Come and join us in building our future!
• Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
• Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

BASIC QUALIFICATIONS

• You possess excellent communication skills, both written and verbal
• You will be data driven with a problem solving attitude
• Be Customer Obsessed
• Ready to motivate the others to achieve the best
• Lead by example in all areas of performance
• Ability to develop subject matter expertise in all operations processes.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates.

• You possess excellent communication skills, both written and verbal
• You will be data driven with a problem solving attitude
• Be Customer Obsessed
• Ready to motivate the others to achieve the best
• Lead by example in all areas of performance
• Ability to develop subject matter expertise in all operations processes.

PREFERRED QUALIFICATIONS

• A solid understanding of Excel and its application
• Previous experience in managing and leading others
• Able to work with KPIs and metrics
• Fluent in English, both spoken and written.

Brand: Amazon - Souq.com
Location: Dubai, United Arab Emirates
Category: Fulfilment and Operations Management

Additional Requirements

• Fluent in English
• MS Excel