Job overview:

Four Seasons Hotels and Resorts has been recognised by FORTUNE Magazine’s 100 Best Companies to Work for, every year since the survey began in 1998.

In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts: “The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for.

Join our Team:

The Four Seasons team thrives in an environment that is warm, dynamic, fast-paced and responsive to business priorities. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. On offer is the opportunity to build a life-long career with global potential, professional growth and a supporting platform to excel with a real sense of pride in work well done. Join Four Seasons to experience a globally recognised culture of connection, craftsmanship and character, based on a fundamental belief in the power of people.

• Work on a team that is built on mutual respect, collaboration, excellent service.
• Four Seasons provides employees with the same level of care that we expect to be shared with our guests.
• Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for since 1998.

Four Seasons Hotel Doha:

Gazing over the Arabian Gulf, with a private beach and marina curving at its feet, Four Seasons Hotel Doha is a traveller’s haven fashioned to the finest international standards. It is the centrepiece of Doha’s outstanding waterfront landmark, the West Bay business and residential complex. Four Seasons is home to 237 guest rooms overlooking land and sea, nearly a quarter of which are suites. With refreshing contemporary elegance, the accommodations are enhanced by carefully detailed comforts and 21st-century conveniences.

Our Team:

Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example, we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.

Who We Look For:

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

Responsibilities:

• Secure and service Catering Business from Social and Corporate Market, through promotion, and prospecting, while maintaining standards and revenue.
• Actively solicit new business and respond to inquiries with the intention of confirming profitable catering business and achieving Quarterly Sales Goals.
• Maintain an active trace/follow-up system on all inquiries and personal sales calls.
• Conduct property tours and entertain planners of meetings, social events, and weddings.
• Act as the liaison between the client and the hotel for all of the client needs. (i.e. hotel rooms, catering and events, audio visual, transportation, off-site event recommendations)
• Communicate effectively with the sales managers responsible for booking various group businesses, as well as all other department staff members who will be involved in carrying out the needs of a group/guests.
• Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings, and Planning Visits.
• Excellent knowledge of hotel facilities and capacities and dimensions of meeting rooms.
• Maintain the policies set forth in the group sales contract. (i.e. deposits, cut off dates, attrition, rooming lists, billing instructions)
• Develop creative and attractive menu presentations for potential clients. Maintain an active trace/follow-up system on all personal sales calls.
• Coordinate the sales efforts between the sales department and catering to ensure proper utilisation of function space to yield maximum revenues.
• Finalise the requirements of confirmed bookings while maximising revenue potential through up-selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. Prepare a monthly booking report.
• Keep Director of Catering promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate.
• Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers

Preferred Qualifications and Skills:

• Degree Holder, preferably in hotel and restaurant management or Sales & Marketing.
• 2-4 years of experience in Catering Sales with a luxury hotel/resort.
• Strong organisational skills
• Strong analytical, problem-solving and project management skills
• Excellent command of English, Arabic is an advantage.

Our Offering:

• Deeply instilled values-based company culture
• Opportunities to build a successful career with global potential 　　
• Unique strong culture - diversity of 50 different nationalities　　
• Living accommodation in high quality, well-resourced apartment　
• Excellent Training and Development opportunities
• Employee Recognition Programs​
• Complimentary nights at FS Hotels Worldwide
• Paid annual home leave tickets
• Complimentary meals in employee restaurants
• Free transportation to work
• Medical coverage

Work Authorisation:

The Hotel will apply for the work authorisation for a successful candidate.

Additional Requirements

• Degree in Hotel and restaurant management
• Excellent command of English