Job Summary:

The Distribution management department is responsible for maintaining the contacts with our key partners (distributors, agents and Roche internal stakeholders) in Middle East. The key roles are to support the department in maintaining an appropriate overview of the performance of each of the partners, negotiating contract terms and conditions, assessment of new and existing partners, monitoring their performance based on commonly agreed KPIs and improvement plans. It is expected that the Distributor Business Account Manager is working closely with Country Heads, Finance, Legal and Compliance functions, following the RACI model.

Your Responsibilities

• Prepare and perform Performance review with the distributors (first develop performance management system for agency and distributor countries)
• Prepare and participate at least once per year in performance reviews with distributors when performance based n KPIs is discussed and evaluated
• Support Head of Gulf, Levant, Agencies & Distribution with all operational matters and key issues
• Represent Distributor Management department with the various functions internal meetings and projects
• Be the next level of escalation for issues between countries and distributors, as presented in Distributor Management RACI matrix
• Lead and prepare meetings as needed
• Coordinate with the various functions and regional management the various requests and issues related to their countries/markets
• Provide the required reports and updates t Head f Gulf, Levant, Agencies & Distribution as and when needed
• Work n Department projects if and when required
• Analyse and negotiate contractual issues for each country of responsibility in collaboration with Legal and Compliance departments
• Investigate and proactively identify potential business risks for each country of responsibility
• Monitor, analyse and improve Supply chain performance in cooperation with distributor and supply chain department
• Continuously optimise distributor’s performance in countries of responsibility

Compliance

All service activities and behaviour in business must be in compliance to Roche standards expected n all Roche employees.

Who You Are

• You hold a Bachelor’s degree in Business Administration or any equivalent degree
• You have a minimum of 5 years track record in a similar Distributor Management role, and managerial position in the same field
• Strong negotiation skills, ability to explain the benefits, persuade, and convince senior level stakeholders both internally and externally
• You have experience working in a matrix environment
• Strong leadership and communication skills
• You are fluent in Fluent in English communication both verbal and written. Arabic is considered a plus, or any spoken language in the market

We are Roche.

We believe it’s urgent to deliver medical solutions right now – even as we develop innovations for the future. We are passionate about transforming patients’ lives. We are courageous in both decision and action. And we believe that good business means a better world.

That is why we come to work each day. We commit ourselves to scientific rigour, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow.

We are proud of who we are, what we do, and how we do it. We are many, working as one across functions, across companies, and across the world.

Our Areas of Expertise

Research & Development

Early Research and Product Development are the scientific engine of our company. Finding and identifying potential molecules, new diagnostic tests or new approaches to interpret data are exciting moments at Roche. Knowing that these can improve or even save lives is the key driver to complete the development and approval process in the most efficient possible way. And in order for a molecule or test to become an approved product, our colleagues in Regulatory affairs liaise with the health authorities to bring it to the market.

Manufacturing & supply

At Roche, the area of Manufacturing, Quality and Supply is one of the largest units in the company. Every day, we have to ensure a seamless operation in order to provide life-saving medicines to patients worldwide. We also produce and deliver in-vitro diagnostics solutions to provide physicians and patients with the best possible information for their treatment decisions as well as for the monitoring of the therapy. Quality Assurance and Quality Control maintain the high standards expected from our products.

Engineering

As an engineer at Roche, you’ll be working on challenges that have an impact on millions of people. We have a wide range of departments where engineering expertise is business critical: From developing new kinds of devices, maintaining our diagnostics machines in the field, setting up and keeping our production facilities running, to ensuring that our infrastructure enables all colleagues at Roche to pursue our common goal: to improve the lives of patients.

Digital & Technology

Our teams working across our digital and information technology areas are literally changing healthcare through technology. Supporting our business and ensuring we have high performing technologies at hand, developing new solutions (hardware and software) and technologies, and building qualitative data and insights to drive innovations for patients and business are the key responsibilities.

Commercial, Marketing & Communications

At Roche, we create medical solutions from the prevention, detection and diagnosis of disease all the way to therapy and monitoring. Our Commercial, Marketing & Communications teams work tirelessly to ensure access to our products are available, marketing strategies and initiatives are in place to support sales and customer experience as well as upholding the Roche brand and providing effective communications to all of our stakeholders.

Business Strategy & Finance

Our teams working across business strategy and finance areas are responsible for driving strategic initiatives. From supporting and driving business development across our company, to managing procurement and financial direction and maintaining a high level of compliance and strong legal guidance. Our business strategy and finance disciplines ensure that we are innovative and living our purpose by doing now what patients need next.

Additional Requirements

• Bachelor’s degree
• Strong negotiation skills
• Fluent in English