Job Summary:

About Hyatt Regency Oryx Doha:

Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.

The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar and Doha’s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for business and leisure travellers through stress-free environment designed for productivity and peace of mind with the tools to stay connected and energised.

About the role:

We are looking for colleagues who can quickly perpetuate a culture that embraces modern design and exceptional service, who have a passion for outstanding customer-tailored service that is both unique and authentic. We believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service and create seamless, intuitive, signature experience making our guests’ stay free from stress and filled with success.

As Guest Service Officer – Reservations you will be responsible for developing and maintaining a high level of communication with all major sources of business. You will be providing a consistent and exceptional level of service through processing all reservation requests by phone, e-mail and RESERVE / OPERA systems.

Qualifications

What we are looking for:

• Relevant degree or diploma in Hospitality or Tourism management
• Exceptional interpersonal skills showing care and the ability to connect and care for our guests
• International experience in luxury hotel brands demonstrating adaptability to a range of cultures and environments
• Desire to constantly learn and ambition to grow
• Ability to work under pressure
• Excellent English

What we are offering:

• Competitive tax free salary and benefits
• Opportunities for career growth within the global company
• Discounted rooms at Hyatt worldwide

Why Hyatt

We Embrace Everyone

With more than 130,000 colleagues across more than 70 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.

Hyatt Brands

Each of the unique 25 brands within the Hyatt portfolio offers a distinct interpretation of our foundational purpose: to deliver personalised care and unforgettable experiences.

Engage with Us

Virtual Reality Experience

You can spend a "day in the life" of hospitality professionals through our Virtual Reality Experience. This immersive feature showcases key roles Hyatt hotels offer, including bell attendant, entry-level culinary, housekeeper, steward and waiter/waitress.

Equal Opportunity Employer

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Additional Requirements

• Interpersonal skills
• Excellent English