Job Summary:

You will be responsible to assist with the efficient running of the reservations department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

The GSO - Reservations is responsible to assist the Director of Reservations in managing the Reservations Department and work closely with Hyatt Marketing and Sales and other relevant Rooms Departments to maximise Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt’s Brand Standards.

Qualifications

What we are looking for:

• Relevant degree or diploma in Hospitality or Tourism management
• Minimum 2 years work experience as Reservations Agent or Assistant in either Reservation or Front Office in larger operation./li>
• Good problem solving, administrative and interpersonal skills are a must./li>
• Exceptional interpersonal skills showing care and the ability to connect and care for our guests
• International experience in luxury hotel brands demonstrating adaptability to a range of cultures and environments
• Desire to constantly learn and ambition to grow
• Ability to work under pressure
• Excellent English

What we are offering:

• Competitive tax free salary and benefits
• Opportunities for career growth within the global company
• Discounted rooms at Hyatt worldwide

Why Hyatt

We welcome you.
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

We constantly strive to reflect the world we care for with teams that achieve and grow together.

We Embrace Everyone

With more than 130,000 colleagues across more than 70 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.

Awards and Recognition

• 100 Best Companies to Work For
• 100 Companies that Care
• 100 Best National Large Companies to Work For
• America’s Best Employers for Diversity
• Best Workplaces for Women
• Best Places to Work for LGBT Equality
• Best Workplaces for Millennials

Hyatt Brands

Each of the unique 25 brands within the Hyatt portfolio offers a distinct interpretation of our foundational purpose: to deliver personalised care and unforgettable experiences.

Engage with Us

Virtual Reality Experience
You can spend a "day in the life" of hospitality professionals through our Virtual Reality Experience. This immersive feature showcases key roles Hyatt hotels offer, including bell attendant, entry-level culinary, housekeeper, steward and waiter/waitress.

Equal Opportunity Employer

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Additional Requirements

• Minimum 2 years work experience