Job description:

What will it be like to work for Waldorf Astoria Hotels & Resorts?

Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!

An Income Auditor reviews, analyses, and recommends improvements to the daily financial reports and process to improve accuracy and efficiency.

What will I be doing?

As Income Auditor, you will monitor all transactions as they contribute to or detract hotel revenue.

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Carry out daily checks of revenue via an Operations Audit as per hotel standards
• Reconcile and monitor commissions, housekeeper and rate discrepancies, and Conference and Banqueting Revenue against daily function sheets
• Check non-arrivals, late departures, no sales/voids, management bills, bill sequence and pay-outs
• Check bills signed to Room Account and record all covers
• Record Reset Counter
• Spot-check Function Diary and the settlement of function bills
• Reconcile telephone, Pay TV, newspaper revenue, guest laundry income, corrections and allowance
• Ensure Advanced Deposits are current
• Recommend improvements to processes as required
• Execute on tasks/requests as instructed by the Finance Manager and/or General Manager

What are we looking for?

An Income Auditor serving Hilton brands is always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Experience in the hotel / leisure / retail sector
• Possess strong organisational skills
• A good understanding of financial operating systems and procedures
• Strong influencing, inter-personal and communication skills
• Excellent analytical skills

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous Accounts / Finance experience in a high volume department, preferably within a hotel environment
• Experience with the PeopleSoft system

Unique Personalities

From Elegantly Luxurious To Comfortably Casual

Did you know the Hilton umbrella encompasses 17 exciting individual brands? From the elegantly luxurious to comfortably casual, each of our brands has its own unique personality. But what they all have in common is a place for Team Members who are dedicated to our mission, vision and values. The first step into a career you feel great about is getting to know each of our 17 brands below—and finding your perfect fit.

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organisation like Hilton Worldwide. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organisation like Hilton Worldwide.

Learn more now about Hilton Hotels & Resorts - the global leader of hospitality.

• More than 500 locations and nearly 200,000 rooms across six continents
• Innovations include: pioneering the airport hotel concept, becoming the first coast-to-coast hotel chain in the US, and the first to install televisions in Guest rooms
• Flagship brand of Hilton Worldwide with properties in more than 77 countries
• More than 70 world-class resorts and more nearly 200 full-service spas
• Harris Poll EquiTrend®, Brand of the Year - Full Service Hotel for 2010 and 2011
• Number one global brand awareness in the hospitality industry

Additional Requirements

• Experience in the hotel sector
• Excellent analytical skills