The Company

We are the global leader in quality lifestyle and travel concierge services. Growing at over 35% pa, the business has recently completed a successful AIM IPO, raising over £25 million to invest into the company, with a market capitalisation of £120 million. The business presently generates net revenues of over £35 million, with ambitious growth targets for the coming financial years. Tens of millions of wealthy people can now use ours services via corporate schemes and a much smaller private membership network.

Providing services from a 20-strong global office network, we have the model, team, platform, investment and ambitions to become the world’s largest and most trusted service. There is little doubt that they will become one of the iconic businesses of the next decade.

Are you …
• An energetic and motivated team player who enjoys the challenge of meeting and beating targets?
• Passionate about delivering high-quality personalised support and have excellent research skills?
• Someone who thrives in a fast paced and fun working environment?
• Excellent local knowledge of France?
• Fluent in French?

Yes? Read on ...

As a Lifestyle Manager you will be fulfilling a variety of requests for our clients travelling to France. From giving tips on how to make the most of tourist attractions to sharing insiders knowledge of local places to visit and booking restaurants in high demand and tickets to top sports events. You will use your knowledge, contacts and expertise to ensure our members request gets fulfilled to the best it possibly can. You will be creating personalised solutions to their requests and exceeding all expectations. Some of their requests will be straight forward such as checking prices and availability for days out. Others, however, will be more unusual and will require tenacity and excellent problem-solving skills.

We are looking for:

• Energetic and motivated team players who enjoy the challenge of meeting and beating targets.
• People who are passionate about delivering high-quality personalised support and have excellent research skills.
• People who can use their initiative and creativity to best meet the needs of our members .
• People who either have previous customer service experience or people with a passion for delivering high quality customer service.
• Fluency (both written and spoken) in French.

Full Time position 40 hours per week
Hours of work will range from 7am – 11pm.

Remuneration and Benefits

• A competitive salary and performance related bonus
• Access to lots of great travel and entertainment discounts
• A full month off every 5 years
• The opportunity for real career development. All staff are encouraged to incorporate their aspirations and interests into their career.

Additional Requirements

• team player
• excellent research skills
• initiative
• creative
• customer service experience
• fluency in French