The Job Opportunity:

The purpose of the role is to carryout preventative, corrective and breakdown maintenance on plumbing pipework, equipment and systems to include integral and standalone pumps, individually or as part of a technical team, within a designated area, whilst ensuring minimal disruption to the operations.

Serco has a profound understanding of the region, having been operating in the Middle East since 1947 (for more than seven decades), where it harnesses international expertise, delivered on a local level.

Our Business

We are a large company working in many parts of the world. As a result, we have a considerable impact on society, the economy and the environment. We want that impact to be beneficial. We want to make a positive difference to people's lives.

That means living our values and living by our standards everywhere. And treating the environments we work in and the people we work among with care, respect and thoughtfulness.

Our business integrity depends on your integrity. We rely on you to do what’s right, and protect our reputation.

Key accountabilities:

• Ability to conform to all general and technical safety requirements at all times to ensure the health, safety & welfare of self and others at work
• Any other work as assigned by the supervisor / duty engineer to achieve the purpose.
• Fair Knowledge of Building Management Systems (BMS)
• Can read interpret and describe the functionality of pipework schematics and system layout drawings
• Can correctly setup and use test equipment and interpret the test results. to include: Manometer, Water pressure test kit – Dry, Water pressure test kit – Wet, Digital Multi meter (earth bond continuity) and Drain Cleaning Machine
• Ability to raise & complete PMS fault report sheets, daily utilization reports and CMMS work orders

What we are looking for in our candidates:

• Sees those they interact with as customers and seeks to identify and meet needs, taking swift action to resolve issues with integrity. Always alert to the customer’s point of view and demonstrates a sense of urgency.
• Sets clear team objectives and establishes courses of action for self and others to ensure that work is completed on time.
• Engages and influences others by using a wide range of communication methods and styles. Facilitates understanding and encourages communication both within own team and more broadly.
• Facilitates the implementation and acceptance of change and transformation within the workplace by guiding others and helping them adapt.

Specific requirements:

• High School Certificate
• Industrial Training Institute Diploma (3 year duration) in Air Conditioning & Refrigeration Maintenance or equivalent (post high school)
• IOSH Working Safely Certificate or equivalent
• Six Sigma Certification is preferred (Yellow Belt/Green Belt/Black Belt).
• Current valid UAE driving licence.is desirable
• Minimum six (6) year experience within a Facility Management or similar environment as Plumbing & Pump Technician.
• Ability to communicate with staff, stakeholders and customers in oral and written English.
• Ability to construct technical reports and spreadsheets and presentations using MS Office (Word / Excel / Power point
• Ability to perform safely and correctly the following on complex plumbing equipment and pipework systems
• Safety Isolations and LOTO.
• Planned preventative maintenance (PM) routines
• Corrective maintenance (CM)
• Breakdown maintenance (BD), to include: Potable water pipework systems and associated valves, Waste and drainage pipework systems, Washroom sanitary fixtures and fittings, Pressure reducing valve stations (PRVs) Heat exchangers,, Calorifier Equipment, Aircraft potable water systems and associated valves, Storage type water heaters,, High temperature hot water (HTHW) pipework systems and associated valves, Chilled water pumps (CWP) pipework systems and associated valves, Sewage pumps and associated pipework. and Storm water pumps and associated pipework.

Working with Serco

At Serco, not only is the nature of the work we do important, everyone has important role to play.
We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Join Us

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), and SercoUnlimited (Disability). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Take pride in what you do

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative.

Our Culture and Values

Our culture is based on a set of four values - Trust, Care, Innovation, Pride - that shape our individual behaviours and hence the way the company behaves. They ensure we are all working from a commonly understood base that can be consistently applied across our organisation.

Our values need to be lived every day, used to help us work through any challenges we may face and help us recognise and celebrate our achievements. They guide us in our dealings with colleagues, customers, suppliers, partners, shareholders and the communities we serve.

It is important that we hold ourselves and others accountable for our values every day and have defined a set of behaviours that are expected from all of us. They describe how our behaviours bring Serco’s values to life.

There are also some additional expectations for those of us who have a responsibility for managing people as well as our leaders.

Additional Requirements

• Experience in Air Conditioning
• Refrigeration Maintenance