Job description:

In this role you are the backbone and a supportive force who empowers our Senior Leadership. You are an executive partner to your stakeholders who goes above and beyond to deliver business objectives, represents the bank with professionalism and courtesy at all times, delivering flawless work output.

Company: Breitling
Country / Region: United Arab Emirates
City: Dubai
Job Category: Watches & Jewelry
Job Schedule: Full time
Job Shift: Day
Locations: Fashion Avenue Dubai Mall

Job Summary:

Breitling stands apart from other watch brands with its focus on casual, sustainable and inclusive luxury. We are looking for a Sales Associate to join our #Squad.

Your responsibilities:

• Providing customers with product knowledge and recommendations on which Breitling products would best suit their needs
• Ensure implementation of merchandising that is personalised to potential customers
• Maintaining relationships with current clients through regular contact to ensure satisfaction with the company’s services and their purchases
• Interacting with potential clients to determine their needs and interests to make appropriate recommendations
• Ensure the client experience is memorable by showing a good understanding of their customer and their requirements
• Providing customers with insightful and interactive product demonstrations so they can experience the product before making a purchase
• Creating an environment that encourages customers to spend time in the store and encourages them to make additional purchases
• Providing customers with information about products and services offered by other departments e.g. after sales services, product warranty
• Maximise opportunities to make customers feel special through the implementation of boutique events which promote high client attendance and strong sales results, as well as acknowledging birthdays and other important occasions
• Ensure consistent 1st class customer service and after sales experiences to increase and retain customer loyalty
• Develop clients & prospects database
• Ensure the implementation, execution and measurement of company CRM initiatives through team action plans and efficient use of SalesForce
• Capture meaningful customer data to build professional relationships and personalise future client development opportunities
• Respond and resolve customer concerns in a professional and rapid manner

Job requirements

Your profile:

• You have at least 3-5 years of experience in a luxury environment
• You are currently holding a similar role with in-depth knowledge of luxury retail and/or consumer goods in the UAE
• You are bilingual in English and Arabic; other languages will be considered
• You have strong negotiation skills and the ability to handle objections
• Also, you have excellent interpersonal skills and ability to work in a team environment

At Breitling, we are:

• Entrepreneurial-minded
• Doers and results-driven
• Innovative thinkers
• Explorers and experimenters
• Ethical and inclusive
• Inspired by heritage and craftsmanship

About the Team

Best Employer Award
For the 3rd year in a row, Breitling is proud to be recognized as one of Switzerland’s Best Employers 2023 by Handelszeitung and PME – Statista survey.
During these last challenging years, we moved up from #9 to #4 place in the overall ranking of Best Employers in Switzerland. In addition, we have kept our place in the top 3 for the Watches&Jewelry sector for three consecutive years, moving up from #3 to #2 place.
This great distinction was made possible through the hard work, commitment, and engagement of all our teams, and we thank them for their continuous efforts in making Breitling a great place to work!

BREITLING IN NUMBERS

EMPLOYEES: 1780+
COUNTRIES WITH BREITLING OFFICES: 23
BOUTIQUES WORLDWIDE: 250
AVERAGE EMPLOYEE AGE: 41
FEMALE EMPLOYEES: 47%
WOMEN IN MANAGEMENT POSITIONS: 34%

OUR MISSION

Our goal is to redefine Swiss watchmaking by offering casual, inclusive & sustainable luxury reflecting real aspirations of today's consumers. Our purpose is to inspire the dream of a casual, uplifting and meaningful life through sustainable products and a tasteful yet approachable luxury style.

SINCE 1884

Since the day we were founded in 1884, we have never stopped creating. We stay true to this rich history whilst still innovating the design of our watches. We believe in heritage, quality, performance, style, inclusivity and responsibility.

OUR BENEFITS

Pay Equity
Equal & fair salary and bonus system.

People Growth
Digital individualised learning programs and investment into the quality of leaders to help build a high-performing and inclusive culture, and help maintain high the employee engagement.

Work-Life balance
Flexible working time models.

Diverse, inclusive & international
We strive to maintain and further develop an inclusive, diverse and equal workplace environment.

Attractive fringe benefits
Watch to buy, watch to wear, employee referral bonus.

Modern communication channels
Corporate magazine, Intranet and HR-Platform to access latest Breitling's news and information on a global level.

Additional Requirements

• Salesforce CRM
• 3-5 years of experience in luxury
• Bilingual in English and Arabic