Job description:

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

The TikTok TikTok Monetisation Product Team Data Science and Analytics team focuses on leading analytics efforts with cross-functional teams to improve our product experience, and also contextualising data with research and advanced analysis to improve operational performance.

Key responsibilities include developing metrics reporting, surfacing actionable insights from our data, scoping the quantitative impact of potential opportunities, and identifying opportunities to improve product quality and product data operations workforce on our platform. Strong communication and experience required to work with cross-functional teams (e.g. Product, Engineering, Data Science and Product Managers. etc.).

The Candidate will be curious and inquisitive, have strong critical thinking and analytical skills, will thrive managing concurrent projects while working with a cross-functional team to drive outcomes and will enjoy informing and influencing stakeholders with data and insights. The candidate will also have the ability to build strong partnerships to drive impact across the organisation.

Responsibilities:

• Develop and manage end-to-end analytics solutions from requirements gathering, establish key metrics, build data pipeline, dashboard, and analyze data to drive the performance of our operations
• Apply quantitative expertise to mine massive amounts of data and extract impactful insights that influence the strategy for the PSO team.
• Cultivate relationships and collaborate with cross-functional partners to shape, support, and execute product goals. Identify and share insights and learnings to develop scalable solutions
• Manage complex cross-functional data and metrics projects and programs in a matrix organisation covering a range of areas
• Influence what to build in the next roadmap, understand ecosystems, and long-term trends, identify new levers to move key metrics

Qualifications

Minimum Qualifications:

• 3+ years of experience working with SQL or other querying languages
• 2+ years of experience with data visualisation tools (e.g. Tableau)
• Experience manipulating large data sets through object-oriented programming (ex: Python), statistical software (R) or other methods
• Experience initiating and driving projects to completion with minimal guidance
• Experience having effective conversations with clients about their support needs and requirements, managing the intake process, and asking the right questions to scope and solve the requests
• Demonstrate judgment and discretion when dealing with highly sensitive people data and business issues

Preferred Qualifications:

• Comfortable working in a fast-paced and demanding work environment
• Experience with a scripting language (Python, R, Perl, etc.)
• Experience using languages and packages such as R, Pandas, MATLAB, SPSS, SAS, Stata, etc.
• Knowledge of statistics (e.g., hypothesis testing, regressions)
• Experience with large data sets and distributed computing (Hive / Hadoop)

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Teams

R&D
The Research and Development Team drives our business forward by refining and improving our current products to meet the demands of global users, as well as exploring entirely new innovations for the future.

Product
Focusing on innovation and direction, the Product Team investigates, identifies, and guides the success of our world-class platforms. They drive product development and make an impact by analysing the market, determining the vision and strategy, and collaborating with other teams.

Design
With incredible creativity and artistic skill, the Design Team shapes the visual representation of our products and businesses. They create unique designs that are not just visually appealing, but also express the aesthetic of our brand.

Marketing
Combining creativity and market research, the Marketing Team captivates consumers and business partners alike by leading our branding, advertising, communications, and media strategies around the world. They strive to elevate the visibility of our brand globally.

Corporate Functions
The Corporate Functions Team anticipates and addresses organisational problems to ensure that we continue growing and operating efficiently. They provide solutions by combining the resources of Human Resources, Legal & Policy, Finance, and Support.

Operations
Utilising strong analytical abilities, the Operations Team ensures that the quality of our products meets the expectations and needs of our users. They are passionate about using our products to empower and bring joy to our global community.

Sales
Our Sales Team does more than just generate revenue. By building strong relationships and providing a positive customer experience, they create valuable connections between our products/services and our customers.

Additional Requirements

• 3+ years experience in SQL
• 2+ years experience with data visualisation
• Tableau
• Python
• statistical software (R)