Job description:

As a Receptionist, you will be a key member of our facilities management team. You will be the face of the office for all visitors. It is a fast-paced role for an individual like yourself with great communication and organisation skills.

The opportunity

You will be responsible for meeting and greeting both external and internal visitors to the office in addition to handling all incoming calls with courtesy and professionalism in accordance with the Reception and Switchboard Guidelines Manual. As part of your role, you will also handle all meeting room bookings and reservations efficiently and promptly.

Your key responsibilities

Attend to visitors in a professional manner and deal with inquiries on the phone and face to face. Supply information regarding the organisation to clients and customers.

Skills and attributes for success

• Appropriate business attire and professional image / appearance; well-groomed, neatly done hair and make-up
• Meet and greet visitors and clients in a pleasant, professional and courteous manner
• Convey visitor arrival promptly to the appropriate individual and meet or escort the visitor to the meeting room, extending offer to refreshments, tea/coffee etc.
• Ensure reception area and meeting rooms are clean and in order throughout the day and ready for the next meeting
• Provide visitor badges to guests / clients, when required
• Answer all incoming internal / external calls promptly and in a professional and courteous manner
• Screen calls to ascertain caller name and call purpose before redirecting them, especially for calls with unclear purpose (sales, market / staff intelligence gathering, etc.)
• Ensure callers are connected / redirected to the right person promptly, or accurately take a verbal message and relay it to the appropriate person in a timely manner
• Connect international business calls on behalf of staff requiring this service in the office
• Manage and confirm meeting room bookings/reservations requests via calendar invites
• Reconfirm all bookings / reservations on a daily basis
• Ensure booking cancellations are actioned and updated promptly, allowing rooms to be available for other bookings
• Manage meeting arrangements and logistics, event preparations, plan catering needs and requirements, etc.

To qualify for the role you must have

• Verbal and written communication skills in Arabic and English
• Professional personal presentation
• Customer service orientation
• Organising and planning
• Attention to detail
• Reliability

Ideally, you’ll also have

• Experience working in a fast-paced environment
• A bachelor’s degree or high school degree

What we look for

We are most interested in people with confidence and strong experience in multitasking. You will need a proactive approach to work and the curiosity to seek out new challenges without being pushed. If you are ready to make a real contribution to our goal of building a better working world, this role is for you.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on performance and recognised for the value you bring to our business. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

• EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
• Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
• Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Location: Doha, Qatar
Other locations: Primary location only
Salary: Competitive

Careers at EY

We’re change agents and cyber gurus. Performance improvers and problem solvers. Data scientists and growth hackers. Bot programmers and software builders. Risk managers and confidence builders. We’re more than 300,000 global perspectives ready to welcome yours.

Your bold ambition is just the beginning. Harness our global scale, our tech, our teams and our culture to realise your potential. Learn from the best, surround yourself with the curious, ask better questions to seek better answers and build a better working world.
The exceptional EY experience. It’s yours to build.

Experienced
Build a career as unique as you are. We’ll provide the global scale, personal support, inclusive culture and technology to help you grow, lead and learn.

Students
From apprenticeships, undergraduate work experience to graduate programmes, build an exceptional experience for yourself and a better working world for all.

What you can do here
You can ask better questions to get better answers. You can inspire change and open doors. You can learn and lead. You can be the best version of yourself by helping to build a better working world. Explore what’s possible on EY teams and across EY services.

What it’s like to work here
A better working world starts with the people at EY who are building it every day. Imagine having the freedom to customise the career you envision, in a place where an inclusive, supportive culture opens doors to rich experiences and opportunities. Discover how we’ll support and develop you.

Why EY?

At Ernst & Young Global, our purpose is Building a better working world.

In a world that’s more uncertain than ever, our purpose acts as our North Star guiding over 300,000 people — providing the context and meaning for the work we do every day. We believe a better working world is one where economic growth is sustainable and inclusive. We work continuously to improve the quality of all our services, investing in our people and innovation. And we’re proud to work with others – from our clients to wider stakeholders – to use our knowledge, skills and experience to create long term value and positive change for our clients, people and society.

Here are just a few reasons you might consider joining us to help fulfil our purpose of building a better working world:

• We bring diverse ideas, backgrounds and mindsets together
  Ideas aren’t bound by borders, and neither are we. We know that by bringing together different perspectives, insights and experiences, we’ll create a more inclusive environment for EY people.
• We’re embracing change in everything we do
  That’s why we’ve established a Global Innovation team led by Jeff Wong, our Global Chief Innovation Officer. The team is focused on understanding the external forces changing our world and how to do things differently in 6 months, 3 years, 10 years — and beyond.
• Investing in technology
  Today, more than 44,000 people with technology backgrounds work throughout EY. We’re market-leaders in Robotics Process Automation and in Document Intelligence. We have provided ground-breaking blockchain projects for clients from helping run cities to tokenising wine. We have more than 30 technology and industry alliances and more than 100 technology and innovation relationships in EY today. And we’re just getting started.
• Personalised development
  We're investing in your growth and development in unique ways, like the free, fully accredited EY Tech MBA by Hult International Business School. The first organisation to offer an entirely virtual MBA for free, for all EY people. With its focus on technology, leadership and business skills, you can build the transformative mindsets and tech skillsets we all need to thrive.

Additional Requirements

• Work experience in a fast-paced environment
• MS Office
• Bachelor's degree