Job overview:

The Emerging Corp Relationship Manager is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business.

• Join our team of 220,000+ strong diverse employees
• Socially minded employees volunteering in communities across 90 countries
• Meaningful career opportunities thanks to a physical presence in over 95 markets

Responsibilities:

• Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations;
• Serves as clients' contact point and is responsible for managing internal departments to address any customer service issues;
• Introduces solutions to clients in building and strengthening an effective portfolio;
• Works with product specialists and subject matter experts to structure innovative and customised solutions that meet clients’ individual needs;
• Works closely with Case Manager on the on-boarding and retention of clients, ensuring the appropriate “Know Your Client” (KYC) and other compliance deliverables are met;
• Identifies cross-sell opportunities to deepen and increase share of wallet;
• Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate
• Supports the Senior Relationship Managers in structuring deals that balance risk and reward;
• Maximises client experience by proactive sharing markets updates, trend and intelligence;
• Assists Senior Relationship Manager or Team Leader in in the research and identification of prospective clients;
• Networks with clients to identify avenues for new business opportunities
• Prepares /oversees new transaction submissions & annual reviews for the submission to the in-business credit lending management and independent risk department
• Actively protects Citi’s assets and reputation by being the first line of defence from credit risk management perspective
• Ensures compliance with regulatory requirements and Citi's policies / guidelines at all times
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Other requirements:

• Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information.
• Requires good analytical skills in order to filter, prioritise and validate potentially complex and dynamic material from multiple sources.
• Strong communication and diplomacy skills are required.
• Regularly assumes informal/formal leadership role within teams.
• Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialisation. Work and performance of all teams in the area are directly affected by the performance of the individual.

Qualifications:

• 5-8 years of experience
• Sound knowledge of banking and investment products and process as well as a track record of providing sound banking and financial advice and solutions to clients
• Demonstrates core credit skills
• Demonstrates an intermediate level of Early Warning Detection skills
• Demonstrates ability to close deals and proficiently manage the credit origination process, gather and maintain credit documentation and monitor accounts
• Demonstrates advanced understanding of accounting principles, financial modelling and statement analysis
• Ability to work effectively in team setting
• Excellent interpersonal, communication and influencing skills
• A self-starter, with positive/can-do approach, embraces changes and is bold;
• High level of energy, enthusiasm and motivation
• Highly focused, able to rapidly identify key priorities, clearly communicate the priorities
• Passion for creating new business opportunities with existing clients and able to demonstrate innovative approaches to meeting clients’ needs.
• A proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure and seamless client experience
• Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients
• Able to quickly adapt priorities based on the latest data insights
• Must have a sharp business development focus and demonstrative innovative approaches

Education: Bachelor’s/University degree or equivalent experience
Job Family Group: Commercial and Business Sales
Job Family: Relationship Management

We bring the best to our people.
Every day, Citi employees work hard to make a positive financial and social impact in the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

Living well is about more than good physical health – it’s about your financial well-being too. That’s why Citi offers a variety of comprehensive benefits and resources to help you save and be well in all aspects of your life.

We’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

Benefits:

Live Well, Stay Healthy
Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counselling and more. Coverage varies by country.

Paid Parental Leave
We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

Save Well, For Now and Your Future
We empower our employees to manage their financial well-being and help them plan for the future.

Keep Learning
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

Be Well, Take Time Off
We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

Support Your Community
We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

Supporting Our Employees Around the World
Your Citi benefits team works every day to develop, deliver and manage programs that provide protection, security and peace of mind to employees and their families worldwide.

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review.

Additional Requirements

• Early Warning Detection skills
• Sound knowledge of banking products