About this opportunity:

We are now looking for a IT Managed Services Onboarding Coordinator with telecom managed services background and project management skills. Will be acting as point of contact for new applications and systems onboarding to the IT managed service scope which includes tracking and follow up with technical leads and SMEs to ensure onboarding checklist is being followed.

Company: Ericsson
Country / Region: United Arab Emirates
City: Dubai
Job Category: Network operation and integration
Job Schedule: Full time
Job Shift: Day
Locations: Dubai Internet City, Dubai

Job Summary:

The main responsibilities of Onboarding Coordinator would be:

• Identify the operations SPOCs and work closely with them on all onboarding related activities
• Participate in the design discussion and highlight gaps/issues
• Ensure smooth transition of new Solutions/ expansions/ Applications to production environment
• Ensure compliance and adherence to regulatory, statutory and governance requirements
• Ensure standards of services / SLA’s are aligned with business objectives
• Documents the risks and snags for onboarding completion and coordinate with for timely closure of remediation plans
• Support in tracking of audits, the audit follow-up schedule, and centrally storing audit reports

You will bring

• Education: Graduate in Telecommunications / Computer Science OR similar
• Experience: 2+ Years of Experience in IT / Telecom Operations
• Excellent verbal and written English skills along with Project tracking and status reporting.
• Strong stakeholder management skills
• Self motivated for learning and innovation
• Able to balance the task planning along with hands-on work to ensure completing the assigned tasks as per schedule

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Students and Early Careers

Here at Ericsson, we create transformational technology, conceived, created and delivered to makes people’s lives easier, more fulfilling and more connected. But we don’t simply transform technology. We transform people too, by giving them support, and learning and career development opportunities. You’ll only get to start your career once. Let’s make it a good one.

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Additional Requirements

• 2+ years of IT experience
• Excellent verbal and written English
• Stakeholder management skills